QUICK-COMMERCE
Here’s a comprehensive overview of Quick Commerce in India:
π Why Quick Commerce Is So Successful in India
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Instant gratification & convenience – Consumers, especially Millennials and Gen Z professionals in crowded cities like Bengaluru, Mumbai, and Delhi, appreciate 10‑30 minute deliveries for everyday essentials .
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Smart dark-store model – Micro‑warehouses in local hubs, optimized using data and GPS, enable ultra-fast fulfillment.
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Smartphone & digital payment boom – 84% smartphone penetration and widespread UPI usage have fueled rapid adoption.
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Pandemic effect – COVID‑19 lockdowns accelerated habit changes; once convenient, the service stuck .
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Aggressive funding & discounts – Venture-backed platforms use deep promotions to attract users—though this has raised antitrust concerns .
π₯ Main Users of Quick Commerce
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Urban Millennials & Gen Z: Tech-savvy and time-poor, value convenience over cost .
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Busy professionals & families: Prefer instant delivery in dense metro areas .
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Impulse buyers: Purchase items like medicines, snacks, and personal care on the go.
Estimates suggest 20 million monthly active users by FY26 .
π Market Size & Share
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Current valuation: ~$3.3–3.35 billion (2024), projected to reach ~$5 billion in 2025 and ~$9.9 billion by 2029 .
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Share of e-commerce: Roughly 20% of online retail in India, with a 50% CAGR .
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Retail penetration: Quick commerce grew from 0.3% of retail in 2023 to an anticipated 2–3% by 2028.
π§© Market Pie Breakdown
Approximate share (by GMV and app activity):
Platform | Market Share | Dark Stores | Daily Orders |
---|---|---|---|
Blinkit | ≈ 45–46% | ~450–791 | ~600,000 orders/day |
Swiggy Instamart | ≈ 25–32% | ~500–609 | ~500,000 orders/day |
Zepto | ≈ 28–29% | ~340–700+ | ~300,000 orders/day |
Others (BB Now, Dunzo, Flipkart Minutes) | ~7–10% | Hundreds combined | – |
Additionally, quick commerce now accounts for 70–75% of all e‑grocery orders, up from ~35% in 2022 .
π§πΌ Major Players
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Blinkit (formerly Grofers/Zomato’s unit): Market leader with ~46% share, ~450 dark stores, delivering groceries, personal care, electronics, etc.
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Zepto: ~28–29% share, 340–700 dark stores, 10‑min delivery model
- BigBasket Now: Tata Digital’s BB Now in ~7% market share, leveraging grocery background
Dunzo Daily: Focus on essentials, medicines, etc.; smaller but part of the ecosystem
π Major Product Categories
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Groceries & FMCG: Core focus—staples, perishables, personal care
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Fresh & dairy: Milk, eggs, fruits, vegetables
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Snacks & beverages: On-the-go items
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OTC medicines & personal care: Expanding into health & wellness
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Electronics & premium goods: Laptops, phones, accessories via Blinkit and others
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Lifestyle items: Toys, apparel, home improvement in testing phase
✅ In Summary
Quick Commerce in India thrives on speed, urban convenience, digital penetration, and pandemic-induced behavior shifts. It now:
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Constitutes ~20% of e‑commerce, with a $3–5 billion market
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Serves ~20 million active users by FY26
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Dominated by Blinkit, Instamart, and Zepto
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Handles ~70%+ of e‑grocery orders
This sector is dynamic—continuing to expand product range and city coverage, though achieving profitability amid deep discounts remains a key challenge.
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